Refund policy

Refunds before the order has shipped are permitted, However, by ordering from this site you accept that each refund will have a 5% processing fee. Once the order has been marked as shipped, Returns are not accepted. We DO NOT guarantee that orders will arrive in same condition that they are shipped, We will do our best to accommodate any orders that have been damaged due to things beyond our control. By ordering using this website (bigfatfishcards.com) you agree to these terms. For orders that have not been shipped, Please reach out ASAP. You can reach us on Instagram, Tiktok, or at Bigfatfishpokemon@gmail.com